Serving Northern Michigan 231-881-3123
Business
Preventative maintenance, why should that seem important for you? We at Northern Technology Services are sure you understand that concept of taking your vehicle in for an oil change and tire rotation every 5000 miles. Taking a visit to see your doctor every 6 months to a year, to help guarantee your health. The same concept goes into play when it comes to the technology that you use to run your business!
Normally you probably think to yourself:
  • It’s on
  • It’s working
  • Everything Is Good
Then when something catastrophic happens, such as freezing, slows down to an almost halt, or just completely crashes, you are get put into CRISIS mode.

5 Preventative Maintenance Tasks!

  1. Restart your computer
  2. Delete Temporary Files
  3. Operate Ant-Virus Scans
  4. Defrag your Hard Drive
  5. Download and Install Updates
Now these steps will help increase your productivity, and profits throughout the workplace by using the preventative maintenance approach to keep your systems running at tip-top performance. If done appropriately this could take anywhere from 1-5hrs a week per machine if you do this manually.  Now if you reviewed one of our recent blogs, What is the Cost of Downtime you will see how this could be important to you and your businesses daily operations.

A Solution for Your Business!

So what if we told you, that the team at Northern Technology Services have a solution to creating a preventative maintenance plan for your business.
The same way as you visit your auto mechanic and doctors office, through the NTS Managed program our Spartan RMM becomes your 24/7/365 concierge computer maintenance device.
This allows the ability to provide the preventative maintenance your business technology needs to stay operating at peak efficiency, reducing your businesses downtime, lowering your risks.

Are You Ready for the Tech Support You Deserve? A Simplified Preventative Maintenance Solution!

Contact us today at 231.881.3123 or email [email protected] to request more information or to schedule your FREE consultation.  
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Business

What is the cost of downtime? Good question right!

It is amazing how many small and mid-sized businesses do not have a solid plan for preventing “bad things” from happening on their computer networks. Some of these “bad things” (server/desktop crashes, firewall crashes, router/switch malfunctions) can take down an entire network for many, many hours. Our team at Northern Technology Services hopes these major issues don’t happen frequently, and although lets be honest, most of you as business owners do not think that they will happen at all.
Now while that fits the BROAD DESCRIPTION of downtime, there is actually a more refined version that you may not know is already effecting your day to day operations!

Does “downtime” occur only when you are down?

Not really, in fact, this is only a small part of downtime. When talking about your computer network, downtime is anytime when your employees’ performance is negatively affected by your technology.
When your employees wait for applications to load on their desktops … this is downtime. When employees wait for slow web pages to load on their workstations … this is downtime. When employees wait for pages to print on the printer … this is downtime. When employees recreate deleted and missing documents … this is downtime.

When you start to track how much of this “hidden downtime” actually occurs in a week/month/year … then you can see real costs of downtime and how they are effecting your business.

So, what is the cost of this “hidden downtime”?

Let’s begin with an average employee wage of $35,000 / year. Assuming this employee takes two weeks of vacation in a year, they make $17.50 per hour. If during a typical hour at work their workstation is a little slow (causing them to “wait” a couple of minutes) this translates to 16 minutes each day or 1 hour and 20 minutes over the course of the week. The weekly cost of these little minutes would be $23.28 and over the course of a year this would be $1,210.56.

Obviously, this does not include those times when there is actually down-and-out time when the server or other network resources have actually crashed and are not usable.A company of 10 employees could lose over $12,000 or more due to these little “wasted” minutes each year – OUCH!

3 employees @ $20,000 / yr = $ 60,000 4 employees @ $35,000 / yr = $140,000 2 employees @ $50,000 / yr = $100,000 1 owner @ $80,000 / yr = $ 80,000

** Total payroll of $380,000 / year.

Are You Ready for a Change to Your Current IT Support

Contact us today at 231.881.3123 or email [email protected] to request more information or to schedule your FREE consultation.
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