Serving Northern Michigan 231-881-3123
Business Phone Services and Support


Increase your business communication using the most powerful VOIP phone service used by over 250,000 businesses

Join Thousands of Happy Customers

So many businesses in many fields depend on their business phone service. While each business is different, at the end of the day, they need a reliable system that will not only help increase efficiency and productivity, but will also show professionalism. This is why Northern Technology Services has partnered with a leading provider in VoIP Business Phone Services. We even use the exact same system!

FEATURES GUARANTEED TO HELP YOUR BUSINESS SUCCEED

  • E-FAX

  • CALL RECORDING

  • VIRTUAL EXTENSIONS

  • TOLL FREE NUMBERS

  • DIAL-IN TELECONFERENCE

  • ONLINE MANAGEMENT

  • CUSTOMIZED GREETINGS

  • CUSTOM HOLD MUSIC

  • CALL PRESENCE

  • BUILT-IN CRM

  • CLICK TO CALL FROM YOUR COMPUTER

  • BUSINESS HOUR RULES

  • VOICEMAIL TO EMAIL

  • TRADITIONAL PBX FEATURES

  • FREE GLOBAL CALLING

  • MOBILE APPLICATION

  • CALL SCREENING

  • VIRTUAL RECEPTIONIST

  • EVENT SCHEDULING

  • BUSINESS SMS

  • ADVANCED CALL ROUTING

  • E-FAX

  • CALL RECORDING

  • VIRTUAL EXTENSIONS

  • TOLL FREE NUMBERS

  • DIAL-IN TELECONFERENCE

  • ONLINE MANAGEMENT

  • CUSTOMIZED GREETINGS

E-Fax

Your company can send, receive and view faxes directly from your computer. Also all incoming faxes come as a PDF. Not only efficient, but eco-friendly!

Call Presence

Using both the web and mobile application, allow users to see the status of all extensions within the system. Tell who's on the phone, see who they are speaking to how, and how long. All at a single glance

Dial in Teleconference

Need to have a meeting with your team or a client? You can create, schedule, and send invitiations to Dial-in Teleconferences with dedicated phone numbers.

Event Scheduling

Need a reminder to call back a client? Have you forgotten to join a conference call? With our phone solution you can schedule meetings, calls, and discussions and share them with your team from one application

Quick Note Sharing

Ever wanted to leave a Sticky Note on your co-workers PC? Our online system allows you to create and send notes easily to others helping you work more efficiently

Built in CRM

Not just a business phone service, but a business solution. With built in customer relationship management software, keep track of contacts, meetings, notes, and when you last spoke with just a click away

Online Management & Administration

Administrators can make changes to all of their system settings using a simple self-service web portal

Virtual Extension

Add additional internal extensions where you don't need a full user, such as break room or waiting room

Advanced Call Routing Made Simple

Calls can be routed through menus, departments, or individuals in less then 5 minutes

Traditional PBX Features

Music on Hold, Transfer, and three-way calling all included at no cost, with no additional equipment required.

Business Hour Rules

Create business hours for your entire business, or for separate departments and route calls accordingly

Integrated Message Alerts

A phone system that will automatically email voicemail, missed call, and call-back requests so you never miss a thing

Voicemail to Email

Voicemails are automatically converted to MP3 and delivered to your email so that they can be accessed from any device

Web and Mobile Application

Complete control and visibility of calls using the dedicated app from your desktop or your smartphone

Call Recording

Call recording allows you to set any department in your business to be recorded - for training purposes, regulatory compliance, sales confirmation, or more

Business Hour Rules

Create business hours for your entire business, or separate departments and route calls accordingly. Great for businesses requiring simple after-hours transfers.

Online Management & Administration

Administrators can make changes to all of their system settings using a simple self-service web portal. Make all your up dates quickly and whenever required

Easy Address Importing

Import contacts directly from Google Contacts, or import from your existing mail, or CRM using our simple import tool. You may also make updates using your mobile phone.

Call Presence

Using the web and mobile application, users are able to see the status of all extensions within the system. Tell who is on the phone, whom they are speaking, and for how long, easily

Call Reporting and Analytics

Call reporting tool allows administrators to quickly gauge the volume of phone calls, employee call activity, and even access call recordings. All reports can be downloaded.

Customized Greetings and Hold Music

Ability to customize menu options using built-in Text-to-Speech function or by uploading MP3 files. Giving your business the added edge to stand out.

Click 2 Call

Allows you to launch calls from within your browser and integrates your system to your existing web based CRM or software.

Voicemail to Email

Voicemails are automatically converted to MP3 and delivered to your email so that they can be accessed from any device. Never miss an important message again.

Event Scheduling

Need a reminder to call back a client? Have you forgotten to join a conference call? Schedule meetings, calls, and discussions from one single app.

Device and Mobile Compatibility

Our business phone solution is compatible with a wide variety of VoIP devices. Bring your own device, or choose from one of ours

Business SMS

Text message for your business. Giving your business phone the power to reach customers in a new way with a dedicated SMS number controlled through the web.

Easy Transfer

Your mobile phone gains the ability to transfer calls anywhere just like with your desk phone. Transfer calls to your cell phone, or even send it to your desk when you return.

Virtual Receptionist

Our virtual receptionist will answer your phone 24/7 and will route your calls to the appropriate person or department, after greeting your client by name.

Ready to Never Miss a Phone Call Again?

The Smarter Cloud Based-Phone Service